Integrations
One portal. Multiple PSA platforms.
Connect your PSA environment to Desk Portal and give clients a consistent experience across your service desk ecosystem — without changing how your technicians work.
Desk Portal
One client experience across your PSA ecosystem
Platforms
Choose the platform your MSP runs
Every platform is built on the same portal and the same client experience.
Two-way sync
Everything stays in step, both directions.
Whichever PSA you connect, the same things move — and they move continuously rather than on demand.
- Tickets
- Replies and notes
- Attachments
- Status
- Priority
- Assignment
- Time entries
- Deletions
Changes made in the PSA appear in the portal, and changes made in the portal are written back — the same behaviour whichever PSA you connect. Your PSA stays the system of record.
Built to grow
More PSAs. One client experience.
Every platform reuses the same connector layer, so the experience your clients get does not depend on which service desk sits behind it.
A shared connector layer
Every platform reuses the same sync, mapping and portal, so a new one behaves like the last.
Deploy on your terms
Run the platform on infrastructure you control, alongside what you already host.
Your identity, your rules
Sign-in follows the policy your organisation already enforces.
Keep your PSA. Upgrade your client experience.
Desk Portal gives your clients a modern support experience while your team continues working in the PSA they already know.